KPMG The 2021 Customer Experience Excellence Report: The Value for Money Economy Meets the Connected Customer

A new report released today by KPMG in Romania reveals that today’s consumers have high standards. They expect to receive great value for money for the products and services they buy, and to have excellent interaction with employees as well as flawless service. The Value for Money Economy We are wrapping up 2021 with a look at the state of […]

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