VTEX (NYSE: VTEX), the global enterprise digital commerce platform for premier brands and retailers, has been recognized with medals in all 24 categories by industry analyst firm Paradigm B2B in its annual Combine (Enterprise and Midmarket Editions) reports. Informed by leading B2B ecommerce practitioners, VTEX received a total of eight gold medals in both analyses — one more than in 2022 (in the categories: Customer Service & Support, Integrations, Operations & Infrastructure, Marketplaces and Promotions Management). It is also the only provider with gold medals in the ‘Marketplaces’ product capability category in the two reports (Enterprise and Midmarket).
This recognition demonstrates that VTEX is best positioned to lead this fast-paced and ever-evolving sector. On top of that, it aligns with the platform’s significant momentum from global B2B brands, with clients such as Briggs & Stratton, CAE, Colgate, Mazda, Stanley Black & Decker, Whirlpool, and many others.
”‘Since partnering with VTEX, our sales representatives have been able to act more as consultants and business partners to our customers. In the past, 70% of their time in a visit would be consumed by taking an order,” explains Orlando Gadea, Global VP Customer Experience Transformation at Stanley Black & Decker, Inc. “This digital transformation is a great change for our sales teams. It gives us the superpower of being omnipresent. Our sales reps can be where they are most needed and focus on what they do best – building great relationships with our clients and making sure that our clients are successful,” concludes Gadea.
According to Paradigm B2B, the VTEX Commerce Platform is particularly well-suited for enterprise B2B companies looking for a composable ecommerce, Order Management System (OMS), and Marketplace solution with strong promotions capability in a flexible, multitenant SaaS environment. The analyst firm called out VTEX’s strengths in customer service, OMS, out-of-the-box marketplace, promotions, and modern multitenant architecture for both Enterprise and Midmarket.
”Companies are starting to see VTEX as the front-end of their ERP, unifying all B2B and B2C order channels on a single platform. By unifying channels, VTEX’s clients become much more efficient, and this, together with architectural simplification, is essential for brands and retailers to succeed in the current market,” said Santiago Naranjo, Chief Revenue Officer (CRO) at VTEX. ”This report demonstrates how VTEX is set apart to modernise tech stacks and reduce its clients’ maintenance costs, especially amid the volatile economic environment.”
In total, VTEX received eight gold medals, eight silver medals, and eight bronze medals in the 2023 Paradigm B2B Combine (Enterprise and Midmarket Edition) reports:
Enterprise
• 4 Gold medals in Customer Service & Support; Integrations, Operations & Infrastructure; Marketplaces and Promotions Management.
• 5 Silver medals in Ability to Execute, Partner Ecosystem, Total Cost of Ownership, Vision & Strategy and Site Search.
• 3 Bronze medals in Content & Data Management, Sales & Channel Enablement, and Transaction Management.
Midmarket
• 4 Gold medals in Customer Service & Support, Integrations, Operations & Infrastructure, Marketplaces and Promotions Management.
• 3 Silver medals in Ability to Execute, Total Cost of Ownership, and Site Search.
• 5 Bronze medals in Partner Ecosystem, Vision & Strategy, Content & Data Management, Sales & Channel Enablement, and Transaction Management.
Report author and industry analyst Andy Hoar said in the report: ”The purpose of the Paradigm B2B Combine is not to force-rank solutions but rather to score the capabilities of certain offerings against objective criteria and enable buyers to see where individual solutions are relatively strong vs weak. The goal is to put the ecommerce platform vendors through the paces so that buyers can make well-informed decisions without having to spend months of time executing their own research.”
For more information and to read the full evaluation of VTEX, visit bit.ly/.
