When our customers say they are satisfied with their new NELIMITAT subscriptions and when the clients who ported in from other operators say they got a better offer from Telekom, it means that we have the mobile phone product that is exactly what Romanians want.
This is what Telekom Mobile offers within the brand promise “Mobile as you want it. Simple and fair” and this is what Romanians want to pay for.
• You want unlimited communication and roaming included? You got it!
The new summer offer which starts on June 16th, is best fit for the summer vacation, lining-up the new NELIMITAT tariff plans with unlimited connectivity (internet, voice and SMS) in Romania and access to roaming services in the European Economic Space (EES) included from the start, according to Roam Like at Home regulations, applicable to all customers in the Economic European Space.
Customers can plan their international trips careless about roaming activation and enjoy complete freedom of communication in Romania, starting from 7 euro/month. Thus, customers can use in roaming within SEE the unlimited national minutes and SMS they have included their subscription, plus internet traffic up to a limit between 4.7GB and 12GB, depending on the chosen tariff plan, with no extra cost for the roaming service. These benefits are applicable only in European Economic Space (EES) countries, according to the roaming terms of use mentioned in the contract.
• You want a new smartphone equipped with unlimited benefits? It`s done!
For the ones who want to enjoy the summer with a new phone, Telekom Mobile prepared the perfect unlimited plan for each, either with smartphones included (Samsung Galaxy A22 5G included in the Nelimitat 14 subscription, at 14 euro/month, or Samsung Galaxy A33 5G included in Nelimitat 18 tariff plan, at 18 euro/month), or top smartphones available in installments at special prices together with the new subscriptions.
• You want to take the entertainment on vacation with you? It`s simple!
For the ones who want to have WiFi connectivity for their summer travel around the country, Telekom offers the portable WiFi solution Nelimitat WiFi, with no extra-wires and no installation works needed, for only 7 euro/month. Best solution for mountain or seaside trips, for the vacation house in the country side, or for the seasonal HoReCa business, the Unlimited WiFi offers the needed connectivity for any tablet, laptop, smart TV or smartphone, simply plugging a WiFi router into a socket.
Moreover, for a plus of entertainment, Telekom Mobile is offering the Google Chromecast 3 included for any NELIMITAT subscription starting from 9 euro/month. The device turns the classic TV into a Smart TV and allows you to watch all the content from your mobile on the bigger TV screen.
All the above mentioned offers, be them the new NELIMITAT mobile tariff plans or the Unlimited WiFi, are available both for the existing customers who prolong their contract and for the new customers, be them residential or business clients, starting 7 euro/month.
No hidden costs and no bill surprises, Telekom continues to deliver its commitment to the customers “what you see is what you pay”.
• Want to feel rewarded for your loyalty as our client? You got it!
Telekom Mobile is rewarding the loyal customers with a dedicated exclusive offer, giving from now on the residential customers getting better benefits for each new NELIMITAT subscription.
Thus, the loyal clients have the chance to buy another subscription, to expand the unlimited communication to their dear ones, getting 1 euro discount for every new subscription, or getting the best port-in offer if they choose an offer with smartphone included even without porting a number.
Moreover, Telekom Mobile does not leave anyone behind and continues its promise to always reward all the loyal customers, giving them access upon request to the new NELIMITAT tariff plans and also rewarding them upon renewal with the best offer, valid at port-in for the new customers. Thus, the loyal customers are assured they find the best renewal offer from Telekom.
Telekom Mobile summer offers follow the company`s promise made last fall, to offer a simpler and fair mobile experience to its customers, with clear prices and benefits. And this is what customers truly appreciate: according to a survey* conducted by the company in its own stores, among the clients who chose the new NELIMITAT subscriptions:
• 99% of customers say they are satisfied and very satisfied with the new tariff plans;
• 96% of the clients coming from other operators say Telekom Mobile’s offer is better than their previous subscription;
• 92% of the clients renewing their subscriptions said they are satisfied and very satisfied with the loyalty offer.
“With the new NELIMITAT subscriptions we go the extra mile for our customers, giving them benefits beyond the unlimited connectivity in Romania, such as roaming in SEE, top smartphones or Chromecast included in their tariff plans, plus exclusive loyalty offers. We closely monitor their satisfaction with our new tariff plans and the surveys confirm that we made the right decisions: customers appreciate they get what they need and they pay what they see in our advertisements, with no bad surprises. Thus, we keep walking the talk we made since October last year, promising a better experience to our customers: Mobile as you want it – simple and fair”, said Andreea Cramer, Chief Commercial Officer, Telekom Romania Mobile Communications S.A.
Another confirmation from customers that Telekom Mobile’s recent offerings are what they should be to answer the customers’ needs and expectations, is the results of the last six months in terms of key performance indicators.
Thus, in the first three months of the year, Telekom Mobile’s total customer base increased by 7.6% compared to the same period in 2021, to 3.82 million. Of this total, 1.75 million were subscribers (up 5.1% year-on-year for the eighth consecutive quarter) and 2.07 million were prepaid users (up 9.8% year-on-year for the third consecutive quarter).
